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Creating Flow

The Freedom To Be

Tag Archives: team

Mohua Banerjee, Head – Human resources

We are a joint venture between Bennett and Yogesh Radhakrishnan; it comprises a mixed group of employee’s. Where some of the employees have been transferred from Bennett and there are fresh hires from the relevant industry. Been a start-up we were looking for a platform where we could help each employee to identify themselves with the brand and have a sense of belonging to the brand, also since we had a mix set of people who have been part of Bennett for a long time and the once who have been hired in the recent past, the people in the team came from diverse culture and values. Our objective was to bring about cohesiveness in the team so they understand each others values, work style, and together work as a team with common objectives and values. We wanted our employees to understand who we are? Where are we heading?

 Flow provided us with the platform that we were looking for at that point of time. They had to design a process where people open up to each other and talk to each other and share their concerns their values  and together through the process identify with the Brand and come on the same page. The challenge here was how to get people talking to each other about themselves, about their feelings and express themselves without having a fear of been judged based on what they say in the open forum.

 Ajay and Payal first met up the Leadership of the Organisation individually and designed the workshop accordingly. It was decided that there would be a two day workshop, first for the Leadership of the Organization and we would then phase this out and have another workshop for all the employees of the Organisation.

 The workshop designed by Payal and Ajay was exactly like the name of their Organisation. It just flowed effortlessly where people started talking without any inhibitions and various questions came up which were answered within the team by the various process owners. The discussions took different routes and brought about different shades in the employee’s, they got to know each others emotional sides their likes, dislikes, preferences and values, touched upon various issues and concerns which maybe none of them would have brought up in their day to day work and interaction with each other at work place.

 The second day got further intense and we were gradually getting where we wanted to be. The Team Leads started connecting to the Brand Prime Connect as the brand they come from and they belong to rather than their past associations and slowly the discussions started transforming from Me ,I and then to We and US and what the employee’s together want for Prime Connect and where we together want to see Prime Connect.

 It was amazing to see how Payal and Ajay without being part of the Organization how  beautifully and actively got  involved in the discussion ,coming up with ideas and solutions to get us where we want to be. We felt they were part of the team and we were together striving towards achieving the common goal of bringing each and every Team Lead of the Organisation on the same platform.

 The two days’ workshop brought about cohesiveness among the leaders and we are looking forward to extending the workshop into the second phase where each and every employee of the Organisation identifies with the Brand and works with same set of values and beliefs and Corporate Ethos.”

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As the participants poured in and took their places, the streaming light from the large windows flooded the room, making it seem more spacious than it was. Each had their own expectations. Their own dreams. Yet for these two days, their roles as social entrepreneurs got them together. This was a leadership retreat and they had come here to learn about negotiation, delegation, time management and engaging stakeholders. At least, that is what they had planned for their training needs.

The two facilitators had a plan for the training, as well. The projector in the middle of the room was part of the plan. So was the power point they had prepared. They were confident. They had done this before. Two hours of presentation and two hours of engagement. It was a safe bet. For them, and for the participants. With the structure in place, what could go wrong?

Apart from the participants and the two facilitators, there was something else in the room. An unseen alive force. Something vibrant, yet still. It was the spirit of that room. Created out of the unconscious intermingling of the deepest desires, fears and beliefs of all those present. It was witnessing the gathering unfold. It had a life and a plan of its own.

The ‘training’ began with a question. A question each, that a member wanted to explore. That question led to more questions. Questions of all kinds. Probing, searching, looking in the deepest corners of the person. Like, a slithery snake made of questions let loose inside, looking for what was hidden, unacknowledged and unappreciated. Some questions were evaded, some were answered. It did not matter the snake had access to what was inside. It knew. Now the task was to bring the hidden to light, the results of the first exploration.

What emerged was a child and an engineer. The child was rebellious. The engineer analytical. Neither were listening or reflecting. The child wanted and the engineer rationalized. How could learning happen? It didn’t. Yet the framework was rattled. Was shaken. Learning would happen. The process had begun. The seed was sown. It would grow in its own time.

The sharing moved the spirit of the room. Other participants wanted to find the people hidden inside them. The hidden stories waiting to be told. Very soon, the projector was swept aside unused and the power-point forgotten. What really mattered now was to explore and share the unconscious spirit. Drink from the well of the unknown. A bitter portion that illuminated life.

As we explored the room was filled with more participants. Characters from within. Unseen yet very much alive in each participant.

We came across a small girl that wanted to play in the rain. Yet was afraid of getting wet.

We found a guerrilla warrior ready for the next battle. Yet not strategising enough to win the war.

We discovered another small girl that was now grown up. Yet finding it difficult to say goodbye to her old self.

We found a grass-root leader who had found his roots at a young age. Yet to develop the capacity to have difficult conversations.

And each character had a story to tell. An untold story. We narrated its story and set it free.

At the end, the participants felt lighter. The facilitators felt fulfilled. There was meaning in discovering and sharing stories. It was not part of the training plan. It was not part of the skill-list the participants had posted. Yet it was real. Healing. Self generative. Like a dip in the icy cold Ganges waters at Rishikesh. It pricks you all over. Yet invigorates your soul.

The ‘training’ that was planned for four hours extended to two days. The spirit of the room had staked its claim.

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