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Creating Flow

The Freedom To Be

Tag Archives: Change

Flow Consulting in collaboration with Bombay Connect

Presents 

    FLOW Organization Management Coaching 

 August 20th to 31st , 2012 Mumbai

FLOW Organization Management Coaching is a coaching clinic for the leadership of an organization. It invites organizational leaders, owners, founders, entrepreneurs along with their key team members for addressing current organizational challenges and to move the organization to the next level of strategic growth. Leaders are also welcome to participate as individuals, if they wish.      

Objectives

* Identifying the key organizational challenges and relating them to leadership, culture and organization structure.

* Generating insights on leadership, teamwork, decision-making, culture, ownership, role-clarity, empowerment, policy implementation, accountability and effective performance management

* Devising a course of action to move the organization to the next stage of growth

Logistics

Dates: 20th to 31st  August 2012

Coaching Session Timings:  Morning   – 10.00 am to 1.00 pm

Afternoon –  3.00 pm to 6.00 pm

 Time: Book session date and time by prior appointment.

Venue: Bombay Connect, 4th Floor, Candelar Bldg, 26 St. John Baptist Road, Near Mount Mary Steps, Bandra (W), Mumbai

Cost: Rs. 1,500/- per session

Registration: Write to bombay.connect@unltdindia.org or Call 022 32220475 / 9004256464

Next Step

In order to take the organizational coaching to the next level there is an option of continuing the coaching for the next three months, by choosing specific organizational project to work upon for tangible results. Some examples could be:

* Hand holding a start-up from initiation to product / service validation stage

* Moving from being a founder driven to professionally managed organization

* Creating alignment and trust among senior leaders for meeting organizational goals

* Re-structuring the organisation, with a focus on role-clarity and accountability.

Testimonials

 “MOS came across FLOW by chance and until then, we had not even thought about engaging a professional to help achieve certain goals. MOS is run single handedly with a core team that came together from different walks of life and groomed to work in a certain way. With the rapid progress that we experienced, newer talent was hired and it became evidently important to transition from a ‘one man show’ to a ‘professionally run’ set-up. Flow was consulted with solely this challenge in mind – to make the core team and the new professional blood work cohesively and each independently bringing their strengths to the fore and using their own emotions and thought processes rather than blindly clutching for support.

Flow infused freshness and empowerment in the organization that is visible even months later. The changes have trickled in a ‘top-down’ manner and what Flow has accomplished is a start of much needed efforts to enrich interpersonal rapport, understand accountability and decrease stress levels. Further, Flow has also conducted individual leadership coaching for a few key profiles. The health of an organization is completely dependent on the people and with Flow’s help, we now have awakened minds. A Flow ‘health-check’ is recommended to jump start organizations to move forward in the right direction.”

Mehul Desai, Founder and Chairman, Mail Order Solutions (India) Pvt. Ltd.

A major concern, recently, was the general feeling that many of those who had joined the staff in recent years were not in tune with the philosophy of the founders and the commitment and team spirit that had existed earlier was diminished as a result. A fortuitous meeting with FLOW through the Bombay Connect lead us to believe we had found the kind of facilitators we could trust implicitly to achieve our goals. While our project is still a work in progress, Flow has already helped us to reassess roles within the top administration, to establish clear lines of open communication and delineate individual roles. Individual and group meetings with staff members across all centres and discipline have given a clearer idea of areas of staff interaction and roles definition in the secondary layer of administration that need to be addressed.

Most importantly, the group sessions encouraged staff to voice their concerns and set the stage for more healthy discussions to sort out individual differences that now take place regularly, as individuals look within to re-evaluate their personal aspirations and understand better our organizational goals. We already see this new atmosphere of openness leading to better participation by staff members in group activities and organizational tasks even at this early stage, and look forward to continuing to work with Flow in the areas of strategic planning and organizational development to fulfill, re-energize and restructure our organization to meet the ever-changing aspirations of our stakeholders.”

Kate Currawalla, President, Maharashtra Dyslexia Association

Being a start-up we were looking for a platform where we could help each employee to identify themselves with the brand and have a sense of belonging to the brand, also since we had a mix set of people who have been part of Bennett for a long time and the once who have been hired in the recent past, the people in the team came from diverse culture and values. Our objective was to bring about cohesiveness in the team so they understand each others values, work style, and together work as a team with common objectives and values. We wanted our employees to understand who we are? Where are we heading?

FLOW first met up the Leadership of the Organisation individually and designed the workshop accordingly. It was decided that there would be a two day workshop, first for the Leadership of the Organization and we would then phase this out and have another workshop for all the employees of the Organisation. The workshop designed by Flow was exactly like the name of their Organisation. It just flowed effortlessly where people started talking without any inhibitions and various questions came up which were answered within the team by the various process owners. The second day got further intense and we were gradually getting where we wanted to be. The Team Leads started connecting to the Brand Prime Connect as the brand they come from and they belong to rather than their past associations and slowly the discussions started transforming from me , I and then to we and us and what the employee’s together want for Prime Connect and where we together want to see Prime Connect. The two days’ workshop brought about cohesiveness among the leaders and we are looking forward to extending the workshop into the second phase where each and every employee of the Organisation identifies with the Brand and works with same set of values and beliefs and Corporate Ethos.”

Mohua Banerjee, Head – Human Resources, Media Network & Distribution

“Flow Consulting gives an amazing insight into organisational development and direction. Allowing people to get a macro view of where they want to go, while addressing the micro challenges in getting there!”

Lee Bolding– Founder and Partnerships Manager, Atma

“The concept of an organization development in comparison to an individual’s growth was very enlightening. It was very interesting to understand an organization’s sustainability through the Organization Life Cycle”

Veena Shetty, Manager Training, Bayer India

Facilitator

Ajay Kalra, is a certified Organization Development  practitioner and business coach. He is passionate about enabling organisations to reach their full potential through a pragmatic balance of strategy, task and people development. Being a Chartered Accountant he brings a process oriented and structured approach to each assignment.

Having over a decade of corporate experience, he has worked both in the domain of finance and human resources at organizations like Price Waterhouse Coopers, Schindler and Edelweiss. His last corporate assignment was as COO – Human Resources at Edelweiss Capital. He is a certified Myers Briggs Type Indicator (MBTI) trainer with an expertise in using personality type theory for leadership, coaching, conflict resolution, team building, career enhancement. He has undergone sensitivity training and Organizational Development Certification Program (ODCP) conducted by the Indian Society for Applied Behaviour Sciences (ISABS). In his work as an OD practitioner he uses a variety of methodologies ranging from organizational life cycle, systemic change, process work and gestalt amongst others.

He is a visiting faculty in management schools on the subjects of change management and learning organisations. He is interested in dream interpretation and creative writing, and conducts open programs on the same when time permits. A published writer with a love for poetry, he believes change is a convergence of many forces.

www.flowconsulting.in

www.creatingflow.wordpress.com

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I was excited when I first went through the brochure of the Learning Societies Unconference. For two reasons. One, it was a gathering of people, in a manner I had never experienced before. Two, they seemed my kind of people. They were expecting more than three hundred people from across the world, with a variety of backgrounds to explore new ways of learning and living. Moreover, there was no structure to the conference; hence, it was called the un-conference. It would emerge as we went along. It worked for me. Anything that questioned mainstream education and economics and believed in going with the flow definitely had my vote. It seemed as though I had found my community at last.

As I reached Hideout, the rural venue, three hours from Mumbai, it took me a while to settle into the variety of people I suddenly came across. People who had attended earlier conferences greeted each other with shouts and hugs, like long lost family members. I smiled politely and shook hands. I was new to this family. Yet the distinctive character of the community was felt. These were people who had walked out of mainstream institutions, schools and corporations, and were searching for new ways of educating their children and living more authentic lives. Some had covered ground in that journey, while others were just beginning. Most importantly, it gave me a sense of community. I felt mainstream here!

The next five days were to be devoted to learning, sharing, listening and bonding. Each day began with an open space and members offered to hold workshops on a variety of topics. The workshops offered were mind-boggling! Ranging from the power of spaces, making of caps, sharing unschooling experiences, effective listening, radical honesty, creative letter writing, tarot cards, non-violent communication, belly dancing and the much anticipated unconventional relationships – to name a few. I offered one on finding inner authority. Then there were mela-shops of different organizations doing a variety of work in the developmental sector ranging from education to ecology. This seemed like a learners paradise.

I floated mostly. Without any agenda.  Allowing the day to unfold. Here is what I learnt.

On Learning

My primary learning was that learning and unlearning is a myth. There is nothing to learn or unlearn. Every learning or unlearning results in a new answer. Another concept. And each concept comes in the way of experiencing life. We keep replacing old concepts with new ones and perpetuate the illusion of learning. Giving precedence to learning over living.

Each time I think I have found a new way to live, to relate, to educate I feel fortified with answers. Until the answers crumble when dashed against the incomprehensible mystery of life. Then the mind searches for new answers, new masters, new books, new theories. Once it finds the new answer, it rests for a while. Until the cycle is repeated. Little realizing that the problems of living stem from the mind, the questions come from the mind and the mind finds the answers too. The mind labels this activity learning or unlearning. A poor substitute to living.

On Relating

Just as the nature of the mind is to create constructs, we look for the ideal construct to relate. Marriage, the traditional construct having failed, the mind now looks for new answers through unconventional relationships. Each construct – open marriages, polyamory, fidelity, commitment – is picked and examined closely. A hidden hope that the exploration would give the magical key into this mysterious terrain of relating between a man and a woman. Some of us have questions, some have answers, while others have stories to share.

In the search for a new construct, I realize that I am missing a crucial moment of relating. To myself, in this very moment.  And if I am not relating to myself, how will I ever relate to another.  Thus theories, concepts and constructs relate to one another other, leaving feelings unfelt and needs unarticulated.

On Authority    

Every time I seek an answer from another, I create authority. Every time I give an answer to another, I become an authority. From some I seek answers. To others I give answers. What is common is my need for answers. Where does this need stem from? What is it like to live without answers? Is it possible?

Yet I speak. I speak of how to be free, when I am bound. I speak of becoming independent, when I cultivate dependence. I speak of relating, when I myself do not relate. I speak to humans, when my own humanness awaits expression. Have I become a commentator on living, at the cost of living?

On Freedom

Does freedom mean being unbounded? What if my unbounded expression creates inconvenience to another? How does one then live as a free individual within an interdependent community? Is being free flowing, allowing for chaos to create, letting it evolve organically, indicative of my ignorance or my reactiveness to the system that confined me for so long? Can individual freedom truly exist without agreed norms and boundaries?

In the absence of basic norms, who decides? In absence of clear time boundaries, who waits? In the absence of clear roles, what remains undone? If my primary purpose is to learn, when will I learn that freedom and boundaries go hand in hand?

On Sensitivity

I talk of being sensitive to the environment, to nature, to the value of hard work and honest labour. But what of my sensitivity in communication to fellow human beings. Does not sensitivity have more than one flavour?  How swayed am I by my commitment to a singular value, that I am blinded to my own verbal violence? Am I so lost in my own story of sensitivity that I do not see my insensitivity to others?

How different am I from the terrorist or the rioter who kills for his value? Have I lost my sensitivity and rationality in my story of self-righteousness?

On Facilitation

I wish to facilitate inclusiveness. Facilitate listening. Restore peace and harmony. What is my need to do so? In the process am I giving up my authenticity to play a role, live up to an image of what I aspire to be? Am I listening to myself? Am I at peace and harmony? Have I explored myself deeply enough or am I seeking solutions from the outside?

What would happen if I gave up the security of a technique to communicate? Or the crutch of an approach to facilitate?  What if I got up one day to see all that I had learnt had been erased? Would I then get in touch with what I felt in the moment? Would I then risk becoming vulnerable to express my need to another? Or would I become immobilized if there was no one to facilitate me? And I run to find another mask that would make me socially loved and accepted?

On Feelings

Why is it so hard for me to be in touch with my feelings? The most fundamental aspect of my being. What draws my energy constantly towards the concepts and theories of the mind? Seeking answers, giving answers in a symbolic language that by its very nature is untrue, fragmented and static. Inadequate to meet the needs of a life that is dynamic, animated and whole. How do I perceive this whole without fragmentation?

Am I myself fragmented? Seeking completion, belonging and acceptance from family, friends and community? Will my search ever end?

On Creating A New World

In my pursuit to create a new world, a better world, for my children and the generations to come, am I missing out on another world? The world inside of me. Have I ever looked inside. Not introspecting, analyzing or interpreting, but simply looked and noted without words. Or am I so busy setting the world right that I have no time to stop and note the world I carry within.

Can I ever bring integration outside, if I am divided inside? Can I bring peace and harmony to the world, without bringing it first into my heart and mind? Is the world a reflection of my own mind? Am I the world?

 ***

During the conference I stayed in a dormitory in the home for the aged run by Christian nuns. It was reminiscent of my growing years in a convent boarding school. There was fixed time for everything. The gates of the home shut at 10.00 pm sharp. Often we had to wait outside in the hope that the Sister would be kind enough to open it. She mostly did and we would scamper inside muttering “Sorry” under our breath.

What I loved most about the place was the lake adjoining it. There was a dam and the water flowed into a small pond with rocks and pebbles. I went there for a bath every morning. It became my morning ritual. Often as I used to go for my bath, I would come across a few participants gazing at the sun. Drawing energy from it. Everything about the place was so energising. The cool air, the green cover, the gushing waters, the still rocks.

As I stepped into the waters and took the first dip. I entered another world. A fluid world of swirling gushing current. The world above me lost for a moment. Till I emerged for a breath of air. The sun continued to shine radiantly. The morning breeze played harmoniously with the trees, caressing the leaves with playful curiosity. For moment everything seemed perfect. Everything in nature seemed as it was meant to be.

Was I not an integral part of nature? Why then why did I seek perfection? Change? Evolution? Growth? Standing right in the middle of The Garden of Eden I sought it everywhere, other than where it seemed to be. Inside of me.

As I arrived in Mumbai I needed a day to ground myself. Even though I had traveled a mere three hours, I experienced a mental-emotional jet lag of many eons. I felt as though I had journeyed into the cosmos of each person present there, a catharsis leading to a realignment of my own cosmos.

Bringing me closer to myself.

***

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“At times you can see where the inner compass is pointing but are conditioned to turn a blind eye to it. Perhaps along with the compass you need the guts to swim against the tide, have blind faith in the compass or sheer madness!”

That was a response I got on my previous article on the ‘Inner Compasshttps://creatingflow.wordpress.com/2010/11/07/32/

It reflected most other responses. It is one thing to know and another to have the courage to do it. This then seemed like the logical exploration for this article, as the sequel to the ‘Inner Compass’.

Does change happen to us or do we create change? What is change? How do we know we are changing? When is the right time for change? What is necessary for change?

I wondered where could I find a change expert at short notice to answer my questions. I gazed at the books lying on the table next to me. One book caught my attention. ‘Conversations  With God’ by Neale Donald Walsh. The author finds his questions answered by God. Enough answers to fill three volumes. Perhaps I could invoke a God of Change and get him to answer my questions.

I close my eyes and invoke Change.

I ask my first question.

ME: How do I know that you are the God of Change, not a part of my belief or imagination?

CHANGE: Isn’t that what God is?

ME: Huh! (after a thoughtful pause) But how can I trust you to give me the right answers?

CHANGE: There are no right answers. Just as there are no wrong answers. What makes you reflect and make conscious choices is perhaps right.

ME: Hmmm…Ok. Let’s get down to business then. My first question on change is what most of my readers are asking. We often know what is best for us yet we don’t have the courage to follow it. Why?

CHANGE: Fear of the unknown. What you know is a lit circle. What you don’t know is the darkness beyond. Most people prefer to be in the comfortable warmth of the circle, even if it burns them gradually. Then there are other times that people think they know, yet they don’t really know.

ME: What do you mean ‘don’t really know’?

CHANGE: Knowing is not different from action. When one knows by putting his hand into the fire it will burn, he chooses not to do so. It does not take courage to keep his hand away from fire. It is common sense.

ME: But life situations are never so simple. There are many factors and people involved.

CHANGE: True. Yet the final choice is between what gives you life and what takes it away. Does your life situation enhance life or deplete it.

ME: Like I said, it is difficult to give a clear answer. Each situation has its pros and cons. Things are never so black and white.

CHANGE: Yet people continue to be in relationships long after they have stopped nourishing them. Both at work or home.  Often it is an unwillingness to know themselves beyond who they currently are. They hold on to old tattered clothes, rather than expose themselves and wear fresh new ones. The old identity wants to survive at all costs.

ME: But isn’t that natural? The desire to survive.

CHANGE: Isn’t it natural to die too. Nature is cyclical. One season follows another. Life follows death. And death follows life. It is ironical that more people die because of their desire to survive.

ME: Hmm…I am touched. That’s a powerful statement….

CHANGE: Be with it. What touches you can grow. It has the seed for new life to emerge. What doesn’t will eventually perish.

ME: Can I ask you a direct question?

CHANGE: Sure.

ME: When is the right time to end a relationship that is not working?

CHANGE: There is no right time, just as there is no wrong time either. Moreover, relationships never end. They continue inside you.

ME: C’mon! Don’t be vague. Give me a straight answer.

CHANGE: Okay. Tell me, what is the most important thing in a relationship?

ME: Love, commitment, trust, acceptance…

CHANGE: And what builds all of that?

ME: I guess it’s built over time. Isn’t it? (reflecting) Why don’t you tell me what is the most important thing in a relationship?

CHANGE: Honest communication. When a relationship does not allow honesty to yourself or the other, perhaps it is time to give it another form. Like energy, relationships never die. They transform.

ME: And what about work?

CHANGE: When work becomes a job. It is best to change. Work is a creative expression of who you are. Anything less than that is something you do to earn a living.

ME: Are you saying that we all quit our jobs to follow our passion! Is that practical?

CHANGE: Most of you are not educated to follow or know your true self-expression. Your education prepares you for a job not life. In your compulsion to be practical like everyone else, you give up on your true self.

ME: Is there anything such as a true self?

CHANGE: True and false are words. What is real is your experience. Examine it closely. It will speak to you. Do you look forward to work when you get up? Are your relationships nourishing you? The answers to these questions can point you in the direction of your true self.

ME: That brings us a full circle. We began with knowing what is best for us yet not having the courage to do it. So what is the solution?…wait, I almost know what you will say “There is no solution. Life is all about choices.”

CHANGE: (smiles) Yes, and each choice has a cost and a benefit. I don’t think you need me anymore.

*****

ME: Hey wait before you go! I have one last question. Who are you really?

CHANGE: I am a part of you. The part that knows. Free of fear or confusion. I exist in every person.

ME: Then why don’t you guide everyone.

CHANGE: I would. However most people don’t really ask.

ME: Ask what?

CHANGE: Questions.

*****

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