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Creating Flow

The Freedom To Be

Kate Currawalla, President

“The Maharashtra Dyslexia Association is a not-for-profit organization working for the last fifteen years to secure the rights of people with Special Learning Disability to an appropriate education within the mainstream. Over the years, the organization has grown exponentially to include around thirty professional and administrative staff spread over three service centres and consultants at outreach projects across Mumbai and beyond. A major concern, recently, was the general feeling that many of those who had joined the staff in recent years were not in tune with the philosophy of the founders and the commitment and team spirit that had existed earlier was diminished as a result. This was exacerbated by the exigencies of our work, which essentially requires professionals to work one-on-one with each of their students over long periods of time. With MDA evaluating how it could best meet the challenges of a rapidly changing education sector, we felt there was need to build better communication and cooperation amongst our team in order to re-establish the participative and co-operative structures that have, in the past, helped individuals grow along with the organization.

A fortuitous meeting with Payal Gupta and Ajay Kalra through the Bombay Hub lead us to believe we had found the kind of facilitators we could trust implicitly to achieve our goals. While our project is still a work in progress, the FLOW duo have already helped us at MDA to reassess roles within the top administration, to establish clear lines of open communication and delineate individual roles. Individual and group meetings with staff members across all centres and discipline have given a clearer idea of areas of staff interaction and roles definition in the secondary layer of administration that need to be addressed. Most importantly, the group sessions encouraged staff to voice their concerns and set the stage for more healthy discussions to sort out individual differences that now take place regularly, as individuals look within to re-evaluate their personal aspirations and understand better our organizational goals. We already see this new atmosphere of openness leading to better participation by staff members in group activities and organizational tasks even at this early stage, and look forward to continuing to work with Payal and Ajay in the areas of strategic planning and organizational development to fulfill, re-energize and restructure our organization to meet the ever-changing aspirations of our stakeholders.”

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